IN STOCK WITH US
Goods marked in this way are in stock directly with us and can be shipped immediately. It depends on the chosen shipping method and the time of ordering, if the carrier can pick them up on the same day, the package will be with you the next day.

FROM THE SUPPLIER - WITHIN 3 DAYS, IN STOCK - WITHIN 7 DAYS
According to available information, the goods are in stock at the supplier. The shipping time is indicated in the number of working days. This is an approximate time in which it is usually possible to ship the goods. If you are in a hurry for the goods, please contact us for more information and an agreement regarding shipping.

FROM THE SUPPLIER - IN STOCK - WITHIN 14 DAYS
We purchase goods marked in this way directly from the manufacturer/brand. Most of the range of goods marked in this way is in stock, but it may happen that there is no current availability data and the item marked in this way may not be available at the given time. These are made-to-order goods,

ON QUESTION
The goods are currently sold out, both with us and with the supplier. If interested, we can check whether the goods are in stock with an alternative supplier, in which case the price may differ. We will be happy to check the availability of any goods for you.

FROM THE SUPPLIER - IN STOCK - WITHIN 14 DAYS
In particular, goods marked in this way are items that we order for you directly from brands and manufacturers.
Please expect a longer delivery time, as these are items that are harder to find and are often not in stock in other online stores.
For made-to-order items, payment in advance is required and please only order items that you are really interested in.

DELIVERY TO ADDRESS
You can choose between GLS or Balíkovna (Czech Post) carriers. Delivery to the address is comfortable, you can request a change of address and the driver will contact you before delivery. You can always see the shipping price in the cart, including the right to free shipping.

DISTRIBUTION POINTS
We offer the option of picking up at thousands of delivery points in the GLS and Balíkovna networks. Delivery to the delivery point is cheaper and offers greater flexibility, you can pick up the shipment when it suits you.
Please note, however, that there is a limited time for which the shipment will be available at the pick-up point.
Usually, the shipment must be picked up within 2-3 business days.

SHIPPING A SHIPMENT
We try to process all orders as soon as possible . If the goods are in stock with us, we usually ship them immediately. If they are made to order and are in stock with suppliers and brands, we always ship them immediately after they are in stock.
Please pay attention to the approximate stocking times that we always indicate for specific products. You can also always contact us.

SHIPMENT TRACKING
The tracking number will be sent to your email automatically once your order is processed and the goods are packaged.
Due to different collection times and delays by carriers , it is possible that the shipment number will not be active until the day after you receive it in your email.

PAYMENT METHODS
We accept all online payments, both credit cards and online payment transfers.

Card payments - the easiest and fastest way to pay through a secure payment gateway. We accept all major debit and credit cards.
GooglePay, ApplePay - simple and fast modern payments
Bank transfer - regular bank transfer, QR payment

CASH ON DELIVERY
We also offer cash on delivery for selected products. This option is limited mainly by the amount and stock availability, as it is an outdated payment method, where some customers do not receive their shipments and we incur unnecessary costs and worries. Therefore, we prefer and recommend modern online payments, which guarantee safe payment for both parties.

ENGRAVING
We offer engraving. Treat yourself to the possibility of personalizing the product, which will create a unique and original gift.
We offer engraving on many materials, especially metal and wood.
We send a design by email before engraving.
Please write your engraving ideas in response to the order summary by email or add them to the order comments.
You can find out more information about engraving directly on the dedicated page.